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| Question: |
| I received an MVR with the message: "Personal Information Supplied From Request". What does this mean? |
| Answer: |
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This means that the source from which iiX
obtained the MVR information has placed restrictions on the dissemination of
the driver's personal information - i.e. Name, DL#, DOB, and Address.
Therefore, the Name, DL#, SSN, and other personal information on the report
were taken from the request that you sent to iiX. They are not necessarily
the Name, DL#, SSN, or DOB that was returned by the state. On any MVR that carries this message, iiX will perform a Request Match Analysis and indicate (in the Miscellaneous and State Specific section of the MVR) whether the First Name (FN), Last Name (LN), DL# (DL), and Date of Birth (DOB) that you submitted matched the information provided by the state. Please see the document entitled: "Request Match Analysis Explained" for more information. |
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| iiX Customer Support or via phone at (800) 683-8553. |