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Print Problem: Every Other Page Prints a Few Lines and Skips to Next Page

 
Print Problem:
 Every Other Page Prints a Few Lines and 
Skips to Next Page
 
Problem:
The following problem occurs while attempting to print an ExpressNet report:

When a report is more than one page long - every other page (page 2, 4, etc) prints only a few lines and then skips to a full page again.
 
Solution:
The problem is probably a Printer Setup issue.

  • Start Internet Explorer
  • Select the File option on the menu bar.
  • Choose Printer Setup from the dropdown list.
  • On the Printer Setup window, check the settings at the lower right corner for Top and Bottom.  If either of them is greater than .75 ( point seven five), reduce that setting to .75 or less.
  • Continue with printing the reports

We have also seen cases where the margins need to be reduced to .50 in order to print accurately. If altering the margins to .75 doesn't appear to solve the problem, then try setting the margins to .50 instead.
 

This page has been viewed 16953 times | Document Rating is  -- / 5.00 | Last Updated on 10/8/2010 12:33:56 PM


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If you have suggestions for additional information, or need further assistance, please contact us by e-mail: iiX Customer Support or via phone at (800) 683-8553.