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Error: CDBException ORA0103: User Requested Cancel of Operation

Error:
"CDBException ORA0103:
User Requested Cancel of Operation"

Problem:

The following error occurs while using ExpressNet:

"CDBException ORA0103:User Requested Cancel of Operation"

This occurs after clicking "Show All Users" in the Requests/Reports screen. Occasionally, the screen would refresh, but then would get the same error when trying to use the "Print All Unprinted" function.

Solution:

This error is generally caused when reports have not been purged in awhile. The request/reports list times out during the process of displaying on the screen.

The solution was to Purge most of the old reports, as follows:

Print any Unprinted reports
Select the System Settings option on the ExpressNet toolbar.
Select the Purge option from the lower toolbar.
Use the option to Purge Reports Received More Than 0 Days Ago. (If you are going to Purge for all users, place a check in the Purge All Users box. Otherwise, the purge will only delete reports for you - the current user.)
Type in the number of days reports that you wish to keep - for example: 30 days.
Click the Purge Reports button. The screen will refresh and display a message indicating how many reports will be purged. (This process could take several minutes if the number of reports is large.)
Click the Yes button to verify that you want to Purge the reports. The screen will again refresh and will then indicate how many reports were purged. (This process could take several minutes if the number of reports is large.)

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