|
ExpressNet:
Error Message: "You Have Attempted an Invalid Operation. You
May Not Change a Request in this Manner"
|
|
Problem: |
The following error occured after a user clicked
Save or Order in ExpressNet.
"You have attempted an invalid operation.
You may not change a request in this manner."
|
|
Solution: |
Most likely the user clicked the Back
button or used the History list in their Internet Explorer browser
to go back to a previously entered request. They then attempted to Save
or Order again from that screen. This is not allowed because of
the potential for duplication of orders.
-
If the original request was a Quicktime that
had already been filled, we cannot cancel it or credit for it.
-
If the original request was not a Quicktime,
but was filled from our Archive, we cannot cancel the request. Archive
fulfillment is immediate with ExpressNet.
-
Contact iiX Customer Support to see if we can
cancel a request for you. You cannot cancel a submitted request yourself.
We will attempt to cancel a request for you - provided it has not already
been filled, or provided it has not already been submitted to the state.
Once filled, or submitted to the state for processing, we cannot cancel a
request and you will be required to pay the associated fees.
|
|
This page has been viewed 13542 times | Document Rating is
-- /
5.00 | Last Updated on 4/28/2004 7:08:58 AM
|
|
|
