What is ExpressNet?
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ExpressNet is an Internet based, point-of-sale
version of iiX's Express for Browsers software.
Are there differences between the ExpressNet service
and Express for Windows / Browsers?
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Yes, there are differences.
The primary difference is that the ExpressNet software resides on a server at the
iiX web site, not on the user's desktop. This allows software upgrades to be
available to all users immediately upon implementation.
Your database file also resides on the iiX server. This relieves you, the
client, of the necessity of backing up the datafiles and does not require a
commitment of disk space to data storage.
MVR processing methods may differ. ExpressNet does not have a Retrieval
Option or Access Type selection field. The decision process on how to
order the MVR is automatic and is as follows:
- First, the request is checked for an Archive report - if the
state is an Archive state and if you have the automatic
Archive feature set in your customer profile at iiX.
- Next, the request is checked against the state databases ( IA, MO, MN ), if
the request is for a database state and if you have the
automatic database check enabled in your customer profile at iiX.
- Then, the request is sent Quicktime, if the state is a
Quicktime state.
- Finally, if the request is not for a
Quicktime state, the request is sent through the standard batch MVR service. Check the iiX
Turnaround Schedule for these times.
Direct modem communications to the iiX Data Center is not required. Since
ExpressNet is accessed via your Internet connection, you are already "online" in
communications mode when you access our web site. Your requests are recorded and
queued for processing as soon as you press the <Order> button.
How do you access ExpressNet?
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Access is via the Internet. No
iiX software resides on the customer's system.
- The ExpressNet application can be accessed from the iiX home page at http://www.iix.com.
- Access to ExpressNet requires that the customer have an active iiX account (in
good standing) and Internet access through their own Internet Service Provider.
- The customer should be using the latest version of the Internet Explorer
browser - (minimum version is IE 5.0). ExpressNet will not work with Netscape.
Is a modem
required?
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That is dependent on how you access the
Internet. That could be by modem, cable modem, DSL line, or other direct LAN
connection.
How do I sign up
for ExpressNet?
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ExpressNet registration for existing
iiX customers is via the Internet. The iiX website has an ExpressNet Registration option that
allows a customer to Register online. A valid iiX account number and password are required to begin the registration
process. To begin, access the iiX web site at http://www.iix.com
and select the Register option underneath the  logo. Instructions are
provided on each screen during the process. iiX recommends that
registration of the account be done by a person who will be responsible for
management of all users of the account. During registration,
an Admin password will be created. The Admin password can be used
later to add new users, delete existing users, or reset an existing user's
password.
If you are not currently an iiX customer, you must establish an account
with iiX before you can register. There is an application
form on the iiX web site that you can print, complete,
and then fax
to iiX. Once your account number and password are assigned, you may access the iiX
web site and register for ExpressNet online.
Can I use
ExpressNet and continue to use Express for Windows / Browsers?
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Yes. Requests and reports processed through the ExpressNet service are
uniquely identified as such and can be accessed only via the Internet. Items
processed via our Windows PC software will be returned via the standard modem dial
up provided by that software. Because requests and reports are segregated by source
(PC or Internet) and accessed through different software, you may process by both methods
simultaneously.
Is the iiX
ExpressNet service secure?
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Yes. The iiX ExpressNet server is running SSL encryption. The user's
browser should be configured for SSL encryption. This setting is located under the
Preferences or Internet Options - depending on the version of Internet Explorer.
The Internet Explorer version used must support 128-bit encryption
Of course, the ultimate security consideration is your management of User ID's and
Passwords. Once you have registered for ExpressNet, any of your employees with a
valid Account Number, User ID, and Password can access your account on the Internet from
anywhere in the world. iiX requires that each individual user be
assigned their own unique User ID and Password!
iiX also strongly suggests that you delete User ID's for any employees that
leave your company - for your protection and theirs.
What if a user
forgets his or her password?
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To recover a forgotten or
revoked password, please contact your administrator or our support staff at
(800) 683-8553, option 7. iiX Support will only be able to reset the password
for the individual who belongs to the User Sign-on in question.
What services are
available through ExpressNet?
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All iiX services are available through ExpressNet. However, MVRs are not
currently available via the public internet for the state of Washington (WA). MVRs ordered for this state will be faxed back to the account placing the
order.
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