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ExpressFill
is an ordering process developed by iiX. This process enables the
ExpressNet user to enter a client phone number and request
the system to search for the primary name and address associated with that
phone number. The results of the phone number search can then be used to
order a combination Undisclosed Driver/VIN report. This combination report
returns a list of names and Vehicle Identification Numbers associated with
that search address. The information on the UDI/VIN can then be used to "prefill"
most of the data required to order MVRs, claims reports, and credit scores.
Note: These instructions should not be
used unless you are taking advantage of the ExpressFill process! If you are
not using the ExpressFill phone search, these instructions
may not accurately describe the screens and prompts you will see. |
- Click the [New Submissions]
option on the ExpressNet menu bar. The New Submission
screen will open.
- Choose the appropriate company link (or
the Non-Company Specific link) to begin the ordering process.
- When the New Submission for
<CompanyName> screen opens, the cursor is automatically
placed in the ExpressFill "Enter Phone
Number" field.
- Type in the phone number (including area
code) that you wish to search - example: 4095551212.
No hyphens or leading prefixes (such as a 1) are needed.
- Choose a Bill Code for the ExpressFill
phone search (if desired) from the dropdown box located immediately under
the phone number blank.
- Choose any of the Sponsored or
Non-Sponsored report options that you wish to order. (Click on
the checkbox next to each report type you wish to order.) If you do not
check any items, you will still have the ability (later) to select any of
the report options.
- Complete the Submission Name and Comment
fields (if desired) and then click the [New Submission]
button.
- A prompt message appears asking you to
confirm the phone number search. Click [OK] to
continue with the search.
- Note: If system traffic is
particularly heavy it is possible that a response to your search request
may take a few extra seconds to complete. An Order Confirmation screen
will be displayed if this is the case. Choose the option "To
check again for ordered reports, click here."
- The results of the Phone Search are
displayed. Confirm (if possible) that the address and name are correct.
If not, make any necessary corrections before proceeding..
Once you have verified or corrected the phone search information, click
the [Order] button to order the UDI/VIN report.
- A prompt message appears asking you to
confirm the name for the search. Click [OK] to
continue with the search.
- Note: If system traffic is
particularly heavy it is possible that a response to your search request
may take a few extra seconds to complete. An Order Confirmation screen
will be displayed if this is the case. Choose the option "To
check again for ordered reports, click here."
- Once the search is complete, a "UDI/VIN
Search Result" screen will be displayed.
- Note: It is suggested that the
information displayed be verified (if possible). The information is
obtained from available public records sources. This data is not
controlled by iiX and iiX is not responsible for the accuracy of the
data.
- The first section of the Search Results
screen will contain the name and address that was used to obtain the
displayed results.
- Next, the screen will contain a list of
possible drivers (if any) that were found for the search address.
Information about each will be displayed. A checkbox is located next to
each name. Click the checkbox next to each name that you wish to include
in any additional A-PLUS or MVR report searches, or, click
the [Check All Drivers] button to select the entire list
with a single click.
- Next, the screen will display a list of
vehicles found associated with the search address. Click the checkbox
next to each vehicle that you wish to include your A-PLUS Auto search (if
A-PLUS Auto is to be ordered), or, click the
[Check All Vehicles] button to select the entire list of
vehicles.
- Immediately beneath the list of vehicles
is a selection grid of additional reports that may be ordered using the
information that has been found so far. Click the checkbox next to each
report type that you wish to include in further searches.
- Note: If you "checkmarked" any
items at the beginning of the phone search process, they should still
have checkmarks by them. You may place checks next to additional items
or uncheck previous items if you wish, at this time .
- When all the desired drivers, vehicles,
and reports are chosen, click the [Continue] button to
order the additional reports, or choose the [Cancel]
button to stop at this point. Note: If you stop at this point, you
may still access this data at a later time to continue ordering the
reports. See Footnote 1 below for instructions on
re-accessing this data.
- If you chose to Continue in Step 16,
the next screen displayed is the Request Information page for the reports
you have selected to order. Information from the UDI/VIN search results
has been placed in the appropriate fields. Complete any missing
information or correct any information that is in error. Select the
[Order Request] button to place the order with iiX for these
reports.
- An order confirmation screen will be
displayed. Click the link that reads: "To check the
status of ordered reports, click here". The
Requests/Reports screen will be displayed.
- Locate the Submission Name in
the left hand column. The reports associated with the Submission Name
will be listed on the next few lines. You may view or print the reports
one at a time using the underlined reports links next to each item, or you
can print all reports at once by choosing the Print All Unprinted
link at the beginning or end of the Requests/Reports page.
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