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ExpressNet:
Site Certificate Update Instructions for Internet Explorer 5.0 and 5.01
 

Please note: If you do not feel confident in completing the steps outlined in this document, we urge you to contact your computer technician or internal MIS person and request that they perform this upgrade.

For users who are on Internet Explorer Version 5.0 or 5.01 and get an error message regarding an invalid site certificate when they access the ExpressNet website:

• Go to the following website:

http://www.verisign.com/support/site/rootDoc.html

This address IS case sensitive so make sure that the D is a capital D!!

• You will see the following screen.  Select the option that says:  Click Here for Client Root Replacement*

• The following screen will be seen only momentarily if the browser certificate needs to be updated.  (If it did not need to be updated, this screen would stay and no further screen / options would appear.)

• If the browser certificate requires updating, the following message will appear. Click the Accept button.  The hourglass may appear for a couple of seconds and then go away. 

• The next message to appear will be the following "File Download" message.  The default on this option box is "Save this file to disk".  Change it to: "Open this file from its current location".  Then, click OK.

• The next screen will be as follows. (The Certificate Information message could be different.) Click Install Certificate.

• The “Certificate Manager Import Wizard” will appear.  Click Next

·         Choose the option for “Automatically select the certificate store based on the type of certificate.” (This is the default). Click Next

·         The next screen will be as follows.  Click Finish

• The next message will about the Root Certificate Store.  Click Yes

·         If everything is successful, the following message will appear.  Click OK

• Close all browser windows and then restart the browser.
• Access the ExpressNet site again. It should connect without error.

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