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ExpressNet:
How to Update Site Certificates for Internet Explorer 4.01
 

For users who are on Internet Explorer Version 4.01,  and who get an error message regarding an invalid site certificate when accessing the ExpressNet website:

Go to the following website: http://www.verisign.com/support/site/rootDoc.html

This address IS case sensitive so make sure that the D is a capital D!!

• They will see the following screen.  Select the option that says:  Click Here for Client Root Replacement*

• The following Security Alert message will then appear. Click Yes.

• The next thing to appear will another Security Alert.  Click Yes here also.

• The following screen will be seen only momentarily if the browser certificate needs to be updated.  (If it did not need to be updated, this screen would stay and no further screen / options would appear.)

• If the browser certificate requires updating, the following message will appear. Click the Accept button. The hourglass may appear for a couple of seconds and then go away.

• The next message to appear will be the following.  The default on this option box is "Save this file to disk".  Change it to: "Open this file from its current location".  Then, click OK.

• The next set of options for New Site Certificate will be as follows.  Click OK (making sure all items are checked)

• The next message will about adding to the Root Certificate Store.  Click Yes

• Close out of all browser windows and then restart the browser.  Access ExpressNet again. It should connect without error.

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