 |
 |
Search
|
Search |
|
|
How do I register for ExpressNet? top Access the iiX web site at http://www.iix.com and select the Register link located beneath the ExpressNet logo. Please read the instructions there before beginning.
As the ExpressNet Administrator, you must first register any users (in addition to yourself) that will order MVRs. To add additional users, log in using your sign-on, click System Settings, then select the Users option. Click the Add New User button and complete the form for each user you wish to register. (Online instructions for adding users can be found here.) For each registered user you must then submit the online registration form for California Quicktime that is found at https://express.iix.com/ca/caonline.htm Important! You must assign a unique User Sign-On I.D. to every User who will access California Quicktime. Your employees are not allowed to order California Quicktime MVRs using a shared User Sign-On I.D. or another user's User Sign-On I.D. This would be a violation of your agreement with the state of California.
No. You will still add any new Users to your ExpressNet account, as before. However, each ExpressNet User who wishes to order California Quicktime MVRs must submit the online registration form found at: https://express.iix.com/ca/caonline.htm before access to California MVRs will be granted. An iiX representative will contact the User and complete the authorization process. The first time the User logs on to ExpressNet after they have been registered for the California Quicktime service, they will be prompted to change their password. From that point on, the User's password will expire every 60 days.
You, the ExpressNet Administrator, can still delete any User under your control. When you delete a User, if that user is authorized for California Quicktime MVRs, iiX will also automatically DELETE the User from your list of authorized California Quicktime Users.
Once a User has been given access to California Quicktime MVRs, you (as the ExpressNet Administrator) will not be able to change or reset the password for that User.
However, a User who is registered for California Quicktime is allowed to change his own password. When a User changes his own Password through his ExpressNet User Info screen, the iiX California Quicktime user database is immediately updated with the User's new password. Note: A User can only change their password BEFORE it expires. Once expired, the User must contact iiX Customer Support at (800) 683-8553 for assistance. Reminder e-mails are sent to the Admin of an account when a registered California MVR User is within 7 days of password expiration.
Yes. California requires
that each California Quicktime MVR user change their password every 60 days.
The first time the User logs into ExpressNet on or after the 60th day, they
will see a message prompt that informs them that their password has been
revoked. Once revoked, the User must contact iiX Customer Support at (800) 683-8553 for assistance. Reminder e-mails are sent to the Admin of an account when a registered California MVR User is within 7 days of password expiration.
Yes, but only after 2 years have elapsed from the time that the password was last used. For example: If the User sets Winter2009 as his password, 12 more 60 day periods must pass before he can use Winter2009 again.
The User is allowed 3 tries to type in the
correct password. If the password is entered incorrectly 3 times, the User
will get a message that his password has been revoked and will be
instructed to contact the iiX California Security Administrator. The three consecutive incorrect password attempts do not have to be in the same session. If the User tries twice Monday with the wrong password, and then tries once Tuesday with the wrong password again, his password will be revoked immediately. He has exceeded the three try limit - i.e., 2 on Monday + 1 on Tuesday = 3 times in a row. If he had typed the password correctly on his first try on Tuesday, he would have been allowed access to ExpressNet, the password attempts would reset back to 3.
The User (not the ExpressNet Administrator) must speak directly to an iiX Customer Support Representative. The User will be asked a "Hint" question that he must answer correctly in order to have his password reset. If the question is answered correctly, a temporary password will be issued. The User may access ExpressNet once with this temporary password. When they do so, they will be immediately prompted to set a new secret password at that time. Remember! Temporary passwords expire 96 hours after they are issued.
The "Hint" question (and
its' correct answer) are part of the information provided by the User
to an iiX California Security Administrator at the time they were
registered to receive CA MVRs. The answer to the
"hint" question should be something that only the User will know. This
question and answer will be stored in our database and only the iiX
California Security Administrator will be able to access them.
The User will be
contacted by iiX after he submits the registration form for California
Quicktime. The "hint" question and answer will be collected from the User
at that time. |
|
This page has been viewed 21080 times | Document Rating is 3.00 / 5.00 | Last Updated on 10/8/2010 12:33:55 PM |
| iiX Customer Support or via phone at (800) 683-8553. |