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What requirements must I meet
before I can begin ordering California Quicktime MVRs?
top
Access the iiX web site at http://www.iix.com and select the Register link located beneath the ExpressNet logo. Please read the instructions there before beginning. You will need your iiX Account Number and Password in order to register for ExpressNet. If you are currently using Express for Windows, this information can be found under Communications | Settings | Access Info. If you are using Express for Browsers, it is found in System Settings | Agency. If you are using the iiX DOS software, it is in Utilities | Change Configuration.
For each registered user you must submit the online registration form for California Quicktime that is found at https://express.iix.com/ca/caonline.htm Important! You must assign a unique User Sign-On I.D. to every User who will access California Quicktime. Your employees are not allowed to order California Quicktime MVRs using a shared User Sign-On I.D. or another user's User Sign-On I.D. This would be a violation of your agreement with the state of California.Does this mean I have to notify iiX each time I want to add a new ExpressNet User? top No. You will still add any new Users to your ExpressNet account, as before. However, each ExpressNet User who wishes to order California Quicktime MVRs must submit the online registration form found at: https://express.iix.com/ca/caonline.htm before access to California MVRs will be granted. An iiX representative will contact the User and complete the authorization process. The first time the User logs on to ExpressNet after he has been registered for the California Quicktime service, he will be prompted to change his password. From that point on, the User's password will expire every 60 days. How does using the California Quicktime service affect my ability, as the ExpressNet Administrator, to DELETE a User from my account? top You, the ExpressNet Administrator, can still delete any User under your control. When you delete a User, if that user is authorized for California Quicktime MVRs, iiX will also automatically DELETE the User from your list of authorized California Quicktime Users. How does using the California Quicktime service affect my ability to CHANGE or RESET User passwords? top Once a User has been given access to California Quicktime MVRs, you (as the ExpressNet Administrator) will not be able to change or reset the password for that User. However, a User who is registered for California Quicktime is allowed to change his own password. When a User changes his own Password through his ExpressNet User Info screen, the iiX California Quicktime user database is immediately updated with the User's new password. Is a User ever REQUIRED to change his password? top Yes. California requires that each California Quicktime MVR user change his/her password every 60 days. The first time the User logs into ExpressNet on or after the 60th day, he will see a message prompt that informs him that his password has expired. He will be taken to the ExpressNet User Info screen and will be prompted to enter a new password. If the User fails to enter a new password at this time, the old password will immediately expire and the User will be unable to log in to ExpressNet until they contact the iiX California Security Administrator at (800) 683-8553, option 7 and then 1. Can a User reuse a password that he has used before? top Yes, but only after 2 years has elapsed from the time that the password was last used. For example: If the User sets WINTER as his password, 12 more 60 day periods must pass before he can use WINTER again. What happens if a User forgets his password? top The User is allowed 3 tries to type in the correct password. If the password is entered incorrectly 3 times, the User will get a message that his password has been revoked and will be instructed to contact the iiX California Security Administrator. The three consecutive incorrect password attempts do not have to be in the same session. If the User tries twice Monday with the wrong password, and then tries once Tuesday with the wrong password again, his password will be revoked immediately. He has exceeded the three time limit - 2 on Monday + 1 on Tuesday = 3 times in a row. If he had typed the password correctly on his first try on Tuesday, he would have been allowed access to ExpressNet, the password attempts would reset back to 3. Who can reset the User's password if it is revoked? top The User (not the ExpressNet Administrator) must speak directly to an iiX California Security Administrator. The User will be asked a "Hint" question that he must answer correctly in order to have his password reset. If the question is answered correctly, a temporary password will be issued. The User may access ExpressNet once with this temporary password. When they do so, they will be immediately prompted to set a new secret password at that time. What "Hint" question is the User asked? top The "Hint" question (and its' correct answer) are part of the information provided by the User to the iiX California Security Administrator. The answer to the "hint" question should be something that only the User will know. This question and answer will be stored in our database and only the iiX California Security Administrator will be able to access them. The User will be contacted by iiX after he submits the registration form for California Quicktime. The "hint" question and answer will be collected from the User at that time. |
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This page has been viewed 16849 times | Document Rating is 3.00 / 5.00 | Last Updated on 4/28/2004 7:31:57 AM |
| iiX Customer Support or via phone at (800) 683-8553. |