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| Problem: |
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The following error message is displayed while attempting to enter new requests or view System Information:
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| Solution 1: |
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Verify the date and time stamp on the
SSFORMFX.VBX file in the \WINDOWS\SYSTEM directory. It should be at least
5/23/94. If the file has any other date, try renaming the file and
reinstalling Express for Windows. Express will install another copy of the
file. |
| Solution 2: |
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Check for multiple copies of the SSFORMFX.VBX file. Use the command :
at the root of the drive from which Windows® is launched, - usually C: or Use the Find option in Windows®. If multiple copies of the file are found, rename
any copies of the file that are not located in the Windows System directory
( usually C:\WINDOWS\SYSTEM). |
| Solution 3: |
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Check the system date by changing to a DOS
prompt and typing DATE. The current date should display. Make sure it is
correct. Years after 2063 are known to cause this error. |
| Solution 4: |
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The SSFORMFX.VBX file may be corrupt. Try
renaming the existing copy and reinstalling Express. |
| Solution 5: |
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If the system date format in Control Panel |
Regional Settings is set to M/D/YYYY, try setting
it to MM/DD/YYYY. |
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This page has been viewed 13431 times | Document Rating is -- / 5.00 | Last Updated on 4/28/2004 7:08:47 AM |
| iiX Customer Support or via phone at (800) 683-8553. |