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| Before you install: |
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Express for Windows may be installed either Standalone or Network. When installed for the first time as a Standalone, the software will create the following subdirectories:
When installed for the first time as a Network installation, the same subdirectories are created with the addition of a \SETUP subdirectory:
Note: If Express 3.00 is installed as an upgrade to version 2.20b or earlier, the previous subdirectory name may be \AMSEXPW instead of \EXPRESSW. |
| Installing the software: |
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In Windows® 3.x, select File and then select Run. In the Command box type:
In Windows® 95/98/NT/2000/XP, select the Start button and the select Run. In the Open box type:
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| Choose the Installation type: |
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The Setup program will then prompt the user for the type of installation that he/she wishes to do: If this is the initial installation of the software, two options are available: Network Server/ Workstation Installation and/or Standalone Installation. Also note that, if Express had been previously installed on this workstation, the location of the previous version is shown.
If the user is doing a network installation and the initial server install has already been done, a third option - Network Workstation Installation - is also available. Briefly, installing as a Standalone writes the program files to C:\EXPRESSW and creates the other subdirectories listed above. It also loads some .DLL and .VBX files to the \Windows\System directory on the drive from which Windows was launched and installs the AMSEXPW.INI file into the \Windows directory. Installing to the Network Server, creates the \EXPRESSW directory on the network drive and creates the other subdirectories specified above. It also does a Workstation setup for the station from which the installation is being done. Once the disks are loaded, all the programs for the server are in place and one workstation is ready. To install Express on the other network workstations, go to each station and run the SETUP program from the network drive. It is located in the x:\EXPRESSW\SETUP subdirectory. No diskettes are needed for these subsequent workstation setups. Select File and Run ( for 3.x ) or Start and Run ( for Win95 ) and in the box for the command, type:
See the documentation that accompanies the software, " Installing Express for Windows 3.x", for a detailed discussion of the options for moving previously installed data, installing over existing versions, etc. Possible problems that may occur during installation are documented in the following: |
| Run the Express for Windows application: |
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Start Express for Windows by double clicking the icon in the iiX Family of Products group. There are some possible errors that can occur upon starting Express for the first time. Should you get an error regarding SHARE.EXE, see the documents Error 3050 - Can't Lock File or Error 3052 - Sharing Lock Count Exceeded. If the users has too many applications open, an Error 3053 - Too Many Client Tasks may be displayed. Error 3041 - Incompatible Database Version is another possible error that may occur while attempting to launch Express for Windows, as is Unable to Open Database. If no errors occur, the Express menu screen will load.
Select Communications and then Settings. The Communications Settings window will open. Select the modem type: The screen below shows a portion of the list of available modems.
Scroll through the list until you find the modem type that you have. If the modem model you are using is not shown, select another modem of the same brand. If you do not know the brand of modem you have, or if the brand of modem you have is not in the list, select Default High Speed or Generic 9600/14.4/28.8 A good list of modem types to try when having problems:
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| Adding a modem profile: |
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In some cases, a new modem profile will need to be added. This may be true when there is no modem choice that matches the initialization string needed. It may also be true when the same profile needs to be used by two users on a network system, but the settings need to be different for each user - i.e. different Com Ports or Non-Standard settings. In that case, add a new profile based on the correct modem type for each user, as follows: To add a profile, click on the NEW button.
The following pop up will appear.
Type in a unique name for the modem, such as Donna's U S Robotics modem. Click OK to save. The new modem type is now the Chosen modem.
Note: All the fields regarding Flow Control, DTE Rate, Initialization Strings, etc can be edited in a custom profile. This is not true of the Express provided profiles ( those beginning with a # sign ). In order to change one of the # designated profiles, you must create a new profile and make those changes to the > (user defined) profile. Examples of needed changes could be the addition of commands to the modem initialization string, change of Flow Control to NONE, or the addition of an entirely new profile for a modem that does not exist in our modem selection list. Once the new
profile has been saved, you will note that the new profile is now listed
at the very end of the modem selection window and it is preceded by a >
sign. The > symbol identifies that modem choice as a user defined
profile. |
| Set the modem parameters: |
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Once the correct modem profile is selected, click on the Port Setup tab. This tab contains the information on what Com Port to access, what speed to use, and how to access the port - i.e. Interrupt mode, INT14 mode, etc.
The preferred Protocol selection is Interrupt or Polled when using a local modem. The Bios/INT14 setting is usually used when modems are being shared on a network using a modem pool or communications server. (See the document titled Some General Guidelines on Configuring Express for Windows for use with a Communications Server or Modem Pool). A new Protocol option was added to Version 3.00 for Shiva. This is for communications servers using one of the Shiva products such as NetModem/E and LanRover/E. Please NOTE!!: If you make a modem selection and set the Protocol, Com Port and Baud Rate, then change to another modem type, the new modem type will reset the port, baud, non-standard info, etcl. to their default settings - usually Interrupt, Com 1 and 19200. Make sure to change these each time you select a different modem type. Once a modem type is selected and saved with specific port settings, those settings become the default for that particular modem. If the software
is loaded to a network and more that one user has a modem of a particular
type -such as USRobotics® V.32bis - a new modem file should be created for
each user. This allows multiple users to have the same kind of modem, but
have different settings. For more information on adding new modem
profiles, see the previous section titled Adding a Modem
Profile in this document. |
| Setting Special Options: |
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Select the Options tab. This section sets some parameters that should very seldom be changed. The items that will be changed occasionally are the Non-Standard setting and the Ignore CD setting. If a customer is having problems logging in, click on the Quick Option for Connect. Other items should not be changed unless advised to do so by programming or other technical resource persons!
The Non Standard setting will need to be changed when the modem is installed using an IRQ other than that which is standard for the port specified. Standard IRQ's are: Com 1 - IRQ 4 As users add more peripherals to their systems, it is possible that IRQ's 2 and 3 may not be available for Com 3 and 4. In that case, it is not unusual for IRQ 5 ( or others ) to be used. For a modem on Com 3, IRQ 5 - the Non Standard setting would be 5,0x3E8. With 5 specifying the IRQ and 0x3E8 being the base address for Com 3. The base addresses for each Com Port are: Com 1 - 0x3F8 The form for the Non Standard is N,0x??? where N is the IRQ number and 0x??? is the base address for the port. Another example would be Com 4, IRQ 9: Non Standard would be: 9,0x2E8 |
| Entering Access Info: |
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The Access Info tab is shown below:
The Access Type will always be Direct Dial. The Dial String is the phone number that the
modem will dial to connect to iiX. This will be either (800) 709-6802 for
modem speeds up to 14,400 bps, (800) 665-4274 for modem speeds up to
14,400 bps, (800) 299-1412 for modem speeds up to 2400bps , or (800)
777-6877 for modem speeds up to 2400 bps. If any special prefixes such as
a "9," or "*70" are needed, type them at the beginning of the number.
Example 9,18007096802 or *70,18007096802 |
| Save the Communications Settings: |
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Once all the communications settings are saved, test the configuration by having the user connect to the iiX Data Center. Click on the telephone icon, respond OK on the Warning screen, and then choose either Send and Receive or Receive Only on the Express Communications screen. The modem should initialize and dial out. If there are problems such as Fatal Communications errors, or problems downloading such as "Too Many Errors to Continue - examine the Express log file for more specific information, then check out some of the following documents for more info. |
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This page has been viewed 13542 times | Document Rating is 5.00 / 5.00 | Last Updated on 4/28/2004 7:08:47 AM |
| iiX Customer Support or via phone at (800) 683-8553. |
