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Error Message During Communications: "Too Many Errors to Continue"

Error Message During Communications:
"Too Many Errors to Continue"

Problem:

The Express for Windows communications procedure produces the following error message:

"Too many errors to continue".

The ultimate solution may require a combination of the following steps. Make sure to know where you started from (settings-wise) and change just one thing at a time until you find something that either fixes the problems or helps.

Solution 1:

Reset modem or PC and try again.

Solution 2:

Make sure the modem profile being used is correct for the modem in use. If unsure of the modem type, try :

>>> Cardinal 14.4 - Direct Mode - Good choice for Rockwell chip modems.
>>> Hayes Smartmodem 9600
>>> Cardinal 9600
>>> Intel Satisfaxion 9600
>>> Default or Default High Speed ( try adding \ N0 to initialization string )
>>> U S Robotics V32-bis (only works for USRobotics compatibles!)

Note: Express 3.00 has several profiles that include "No EC" as part of their name. The profiles are supposed to disable error correction. Try them.

Solution 3:

Try a different 800 #, such as 800-299-1412 or 888-224-0843.

Solution 4:

Wrong Modem Driver Being Used:

Locate the file AMSEXPW.INI which can be found in the /WINDOWS or /WINNT directories.
Right-click on the file (amsexpw.ini) and chose "Open"
Scroll-down to the [Program Files]
Verify that the CommModule path points to MTW.EXE and not MT.EXE.

Solution 5:

Baud Rate. Two suggestions:

Lower the baud rate.
Check the logfile. If the Connect message indicates a Baud Rate faster than the baud rate that is set in the software, increase the baud rate setting in the software to the next highest speed above the connections speed indicated in the logfile. For example: If the Connection message in the log file reads: CONNECT 31200 and the software is configured at 9600, reconfigure the software Baud Rate to 38400.

Solution 6:

Make sure the modem profile in use has Flow Control set to RTSCTS. If you set up a 9600 or 14.4 or 28.8 modem using Flow Control setting of NONE you may get this error. Note: Make sure that the modem profile includes the proper RTS/CTS Flow Control command in the initialization string. Many Hayes compatibles use &K3 for this, but the proper command can vary. Consult the modem manual to be sure.

Solution 7:

Are there other programs open that may be conflicting?

One situation we encountered was a client who was using Shiva modem sharing and getting this error. It turns out they were also listening to an Internet radio broadcast through Real Player. Each time they used the shared modem via Shiva, the radio broadcast would get very choppy and they would get errors in Express communications. It appears that the combination of the radio receiver and the modem program were creating a bottleneck through the workstation's network card that resembled what we would call "line noise" on a standard modem line.

Solution 8:

Sometimes changing the Flow Control from RTSCTS to NONE will help. This is especially true when downloads never go above 0% before giving the "too many errors" message.

Solution 9:

Lower the Advanced tab settings to 1 or 2. Try this as a last resort. Lowering the baud rate or changing to 800-299-1412 @2400 baud is a similar step that I would try before adjusting these settings.

Solution 10:

Does the PC have a turbo button? If so, turn it OFF and try again. These are usually found on 386 and 486 SX systems

Solution 11:

There was a file in the \AMSEXPW\OUTBOUND subdirectory that had a size of 0 . Delete the file and try again

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