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Memory errors can have many possible causes.
Take these in any order you wish. They are not sorted by relevance or ease
of implementation.
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Make sure all MVR, APLUS, or UDI, request
windows are closed before attempting communications (Express versions 2.30
or earlier).
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Make sure that all groups have been saved and
that the View/Edit request window is not open. (Express versions 2.30 or
earlier)
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Close any other Windows® applications that may
be open.
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Shut down and restart Windows. If running
under Windows 3.1 or 3.11, you may also want to reboot the system after
shutting down Windows.
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Check the number of requests, reports, and
request groups that are stored on the system. One client who was
experiencing the Error 7 message when trying to display
All Reports. It turns out they had 7800 reports that the program was
attempting to display. Once we purged about 1000 of the reports, we were
able to eliminate the error.
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Use the DOS command: MEM /C | MORE
to check what is in memory and see how much conventional memory is
available. Check the Largest Executable Program Size. Anything below 525K
is probably too little for Express to function.
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Microsoft® suggests the following
possibilities:
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TSRs - Terminate and Stay Resident programs
may be running. Check the AUTOEXEC.BAT for loading of these. Also, the
WIN.INI may install these in the [Windows] section on the lines
Run= or Load=.
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Unnecessary device drivers may be loaded via
the AUTOEXEC or CONFIG.SYS files. ( Hint: If Express was working and now
doesn't, check the date on these two files for recent date/time stamps.)
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Buffers setting may be too low in the
CONFIG.SYS. Suggested setting is Buffers=40.
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Try changing your selected video driver to
Standard VGA.
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How much disk space is available on the
drive where Windows is loaded? How much space is available on the drive
where Express is loaded? Temporary files or swap files may be causing
the error if disk space is low.
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Windows 3.x - is it running in Enhanced or
Standard mode? ( Hint: Look under Help and About Program Manager ).
Express for Windows will not function in Standard Mode.
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When the users boots, are there any messages
regarding invalid Environment Variables?
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