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Error 7 - Out of Memory


Error 7 - Out of Memory
 

Problem:

The following error message is displayed while attempting to perform some task in Express for Windows:

Error 7 - Out of Memory

Solution:

Memory errors can have many possible causes. Take these in any order you wish. They are not sorted by relevance or ease of implementation.

  • Make sure all MVR, APLUS, or UDI,  request windows are closed before attempting communications (Express versions 2.30 or earlier).

  • Make sure that all groups have been saved and that the View/Edit request window is not open. (Express versions 2.30 or earlier)

  • Close any other Windows® applications that may be open.

  • Shut down and restart Windows.  If running under Windows 3.1 or 3.11, you may also want to reboot the system after shutting down Windows.

  • Check the number of requests, reports, and request groups that are stored on the system. One client who was experiencing the Error 7 message when trying to display All Reports. It turns out they had 7800 reports that the program was attempting to display.  Once we purged about 1000 of the reports, we were able to eliminate the error.

  • Use the DOS command:  MEM /C | MORE to check what is in memory and see how much conventional memory is available. Check the Largest Executable Program Size. Anything below 525K is probably too little for Express to function.

  • Microsoft® suggests the following possibilities:
     

    • TSRs - Terminate and Stay Resident programs may be running. Check the AUTOEXEC.BAT for loading of these. Also, the WIN.INI may install these in the [Windows] section on the lines Run= or Load=.

    • Unnecessary device drivers may be loaded via the AUTOEXEC or CONFIG.SYS files. ( Hint: If Express was working and now doesn't, check the date on these two files for recent date/time stamps.)

    • Buffers setting may be too low in the CONFIG.SYS.  Suggested setting is Buffers=40.

    • Try changing your selected video driver to Standard VGA.

    • How much disk space is available on the drive where Windows is loaded? How much space is available on the drive where Express is loaded? Temporary files or swap files may be causing the error if disk space is low.

    • Windows 3.x - is it running in Enhanced or Standard mode? ( Hint: Look under Help and About Program Manager ).  Express for Windows will not function in Standard Mode.

    • When the users boots, are there any messages regarding invalid Environment Variables?

  • If all else fails delete the AMSEXPW.INI file and reinstall Express.

This page has been viewed 13406 times | Document Rating is  -- / 5.00 | Last Updated on 4/28/2004 7:08:39 AM

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