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"No Reports Match the Current Selection Criteria"


"No Reports Match the Current Selection Criteria"
 

Problem:

The following error message is displayed while attempting to print reports from Express for Windows:

"No Reports Match the Current Selection Criteria"

Other messages which may appear, but which mean the same thing are:

"There are No Reports on File" or   "No Reports Were Found"

Solution 1:

Express for Windows allows the user to set several parameters that control what reports from their database are displayed for printing. To view the current settings:

  1. Select the option for Reports

  2. Select the option to View/Print Reports. In most cases a screen entitled Selection Criteria - Reports is displayed.  (If the Selection Criteria screen does not appear at this point, see Solution 2 below.)

  3. Click the Defaults button to reset most of the fields to their default values.  The default values are:

    • Requestor ID = All ID's

    • Service = All Services

    • User Batch = <blank>

    • State = All

    • Status Codes = All Status Codes

    • Name = <blank>

    • License Number = <blank>

    • User Reference = <blank>

    • Print Options = Unprinted

    • Date Received:

      • From = <blank>

      • To = <today's date>

  4. Note:  If there is anything in the Name, License Number, or User Reference field it should be deleted.

  5. Click the OK button to display the reports that match the "Default" criteria (which is basically all Unprinted reports).

  6. If the message: "No Reports Match the Current Selection Criteria" , or if the message: "No Reports Were Found" is displayed, contact iiX Customer Support to find out the current status of the reports you are seeking.

Solution 2:

If the Selection Criteria screen did not appear as described in Solution 1, Item 2:

  1. The blank View/Print Reports window that is displayed will have a row of buttons across the top. Click the Select button to display the Selection Criteria - Reports screen.

  2. Click the Defaults button to reset most of the fields to their default values. The default values are:

    • Requestor ID = All ID's

    • Service = All Services

    • User Batch = <blank>

    • State = All

    • Status Codes = All Status Codes

    • Name = <blank>

    • License Number = <blank>

    • User Reference = <blank>

    • Print Options = Unprinted

    • Date Received:

      • From = <blank>

      • To = <today's date>

  3. Note:  If anything appears in the Name, License Number, or User Reference field it should be deleted.

  4. Click in the blank box next to the item which reads: "Always Display Selection Criteria Box"  This will place an X in the box.

  5. Click the OK button to display the reports that match the "Default" criteria (which is basically all Unprinted reports).

  6. If the message: "No Reports Match the Current Selection Criteria" , or if the message: "No Reports Were Found" is displayed, contact iiX Customer Support to find out the current status of the reports you are seeking.

This page has been viewed 13355 times | Document Rating is  -- / 5.00 | Last Updated on 4/28/2004 7:08:32 AM

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If you have suggestions for additional information, or need further assistance, please contact us by e-mail: 
iiX Customer Support or via phone at (800) 683-8553.