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System Locks Up - or - Receives an I/O Error After Communications


System Locks Up
  - or
Receives an I/O Error After Communications
 

Problem:
Communications runs successfully until the point where Express for Browsers attempts to process the incoming report files.  At that point the system locks up - or - the system returns an error message that reads:
 

EXPPLUS.EXE has caused a General Protection Fault (or Invalid Page Fault) in module EXPCLNT.DLL
 

You usually will be forced to reboot. This error message may then occur every time you attempt to communicate.
 
Solution:
The problem has been resolved in version 4.04 of Express for Browsers.
 

Contact iiX Customer Support and request the latest copy of the program.

Phone: (800) 683-8553, option 7
E-mail: support@iix.com

This page has been viewed 13515 times | Document Rating is  -- / 5.00 | Last Updated on 4/28/2004 7:08:26 AM

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If you have suggestions for additional information, or need further assistance, please contact us by e-mail: 
iiX Customer Support or via phone at (800) 683-8553.