Privacy Statement

Insurance Information Exchange respects the privacy of personal information and understands the importance of keeping this information confidential and secure. We hold our privacy practices to a high standard to ensure that any information, whether it is from a current customer or someone simply browsing through the website, is kept private and secure.

Online Security
For all information submission, registration, login, and use of products, we establish a secure connection. Once setup to utilize our online offerings, we require Client/Server Identification and Authentication. iiX currently contracts with Verisign and uses Global Server Ids(128-bit SSL Secure Server Ids)*

Physical Security
iiX servers are centrally located in the onsite Data Center. Both physical and network access is restricted and highly controlled. Diverse layered firewalls with tight access control lists insulate sensitive data from unauthorized access. External network access is regularly reviewed under Cybertrust's Perimeter Certification. The Cybertrust Certification process includes product certification, research, and evaluation of customer service efforts in information security. Cybertrust integrates an automated software model, a database, and a team of professional analysts that regularly maps IT infrastructure against a proven set of essential security practices. iiX customers can be confident that mission-critical e-business systems, networks, applications, and physical environments are fully protected.

Information Collected
As you browse through iiX.com, iiX will collect logging information (such as which pages you view, and what browser was used) in order to help improve and update our website. However, no personal information about you will be collected until you request technical support, or register for a service. As you browse, your anonymity is assured.

Please note that once you request technical support, choose to register to access any of iiX.com's online offerings, request a service, or order reports from iiX.com, you will be prompted to enter personal data. This data will allow us to provide you with the requested service This information may include your name, email address, phone number, and/or other identifying information. Your personal information will be treated confidentially, and will not be used for any other purpose than to provide the service you have requested. Should you need to modify this information, please contact Technical Support at 800-683-8553 and select option 7, or e-mail your request to support@iix.com.

We limit access to personal information to only those persons who must have the information to provide our products or services to our customers. These persons are trained on the importance of safeguarding this information and must comply with internal security procedures and applicable law. We meet strict physical, electronic, and procedural security standards to protect personal information and maintain internal procedures to maintain the safety of that information.

Information Use
Information you supply to iiX is passed only to the third party required to fulfill your requested reports. iiX does not, and will not, pass any personal information collected through the website to any other third party. All information provided is treated as confidential.

Cookies
iiX does not use "cookies" to store identification and authentication information (User ID/password), terminal identification or requester codes. The only cookie utilized by iiX is within ExpressNet and only contains a Session ID.

Children
iiX does not solicit or market to children.

Privacy Acts
Motor vehicle records and other underwriting reports have been identified as consumer reports. As such, use of these reports must comply with the:

As a consumer reporting agency, iiX strives to ensure the privacy of consumer information. By agreeing to the Terms and Conditions of iiX's Subscription Agreement, you have agreed to not disclose consumer information to a third party. iiX does not sell personal or business information for marketing or solicitation purposes.

Storage policy of business information and consumer reports.
In compliance with FCRA, your business identity and related consumer reports must be retained for a minimum of five years. iiX must be able to identify the end user of a consumer report to federal or state jurisdictions and upon request will provide this information to the requesting jurisdiction.

Policy Changes
We may modify this Privacy Policy from time to time. The date of the most recent revision will appear on this page, so please visit the page frequently.

Contact Us
If you have any privacy questions or concerns, please feel free to contact us at:
privacy@iix.com or call our Government Relations Manager at 800-299-7099 extension 8027.

(Last Updated 12/10/07)


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