Chapter 1 Express for Windows User's Guide  
 Introduction

Introduction

Computerized access to information you need to conduct your business is now easy, fast, and inexpensive with Express for Windows software.

You may select from services which now include:

Motor Vehicle Reports
Individual driving records from all 50 states plus the District of Columbia. Also includes ''Database Motor Vehicle Reports'' and ''Quick Time Requests.''

Undisclosed Driver Information Reports
Information on youthful drivers in a household or drivers not reported on policy applications.

Property Claims Reports
Property claims history including Boatowners, Condominium, Fire, Homeowners, Inland Marine, Mobile Home, Ranch/Farm, and Tenant lines of business.

Commercial Claims Reports
Commercial claims history with policy types including Commercial Multi-peril, General Liability, Extended Coverage, and Other.

Claims options are only available to agents writing business with companies that contribute claims information to the database. Call iiX Customer Support at 800-683-8553 for information.  

   
 
   
Account Requirements

If you have not set up an Express account for driving records, you must do so before you can send any requests or reports to the iiX Data Center. If you need help or further information, contact iiX Customer Support at 800-683-8553 or at 409-694-7400.

The following sections outline specific sections on the Express subscription forms and which are required prior to request processing.

Express Subscription Forms

  • Company Information
    Fill in your agency or company name and mailing address. Be sure to specify to whom the invoice should be directed. Also include the primary user of the software to contact if questions or problems arise.

  • California Account Information
    Fill in the account information assigned to you by the state of California, if applicable. You only need a California Requestor ID if you want to order MVRs from the state of California (See California in the ''State Information'' section of the Appendices for more details about the Requestor ID).

  • Type of Service Desired
    Select a method to request/receive MVRs: Computerized for use with your computer and modem; or Manual Service to process by FAX, telephone, or mail.

  • System Information
    Provide information about the computer system and modem you use with the Express software.
 
   
State Agreements

  • Subscriber Certification of Use
    An agreement required by the state of Washington. A signed copy of this agreement must be on file for each account.

  • Georgia Department of Public Safety Bulk User Certificate
    An agreement required by the state of Georgia. A signed copy of this agreement must be on file for each account.

  • Arkansas Department of Public Safety Agreement
    An agreement required by the state of Arkansas. A signed copy of this agreement must be on file for each account.

See ''State Information'' in the Appendices for further information.

Other Agreements

Additionally, the following states require permission forms from the licensee (to be retained in your office) when ordering MVRs: Alaska, Arkansas, District of Columbia, Georgia, Hawaii, Louisiana, Michigan, North Dakota, Pennsylvania, Rhode Island, Virginia, Washington, and Wyoming.

  • System Information
    Provide information about the computer system and modem you use with the Express software.

 
   
Hardware Requirements

The following sections discuss the recommended hardware requirements to run Express efficiently.

Computer System

Express for Windows requires:

  • An IBM compatible 486 computer or better
  • 8mb of memory
  • An additional amount of diskspace required to store requests and reports is determined by how many you do daily and how long you keep them on your hard drive. 5-10mb of hard drive diskspace should be sufficient in most cases.
  • A mouse is not required for basic operation but is required to take full advantage of Windows features such as icon selection, etc.

Modem

Express for Windows requires:

  • A V32bis or better Hayes or Hayes-compatible modem.
  • Depending on the method you use to communicate with the Data Center, the baud rate can run from 19200 to 57,600.

 
   
Telephone Line

An ''isolated'' telephone line must be available to the modem for the software to dial the Data Center. An isolated phone line means that the modem has access to a telephone line with a dial tone to dial out.

A telephone line can be shared with a FAX machine but the modem can only use the line when the FAX machine is not in use and visa versa. Call waiting cannot be active.

Express can be configured to dial special numbers if needed to get an outside line. For example, the software can be set up to automatically dial 9 to get an outside line.

 

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